Softtop for Toddlers Frequently Asked Questions
Baby Helmet

Children Head Protection, Baby Head Protection, Protect Infant Baby

Baby Helmet, Soft Headgear for Toddlers, Head Protection
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Unique patented design
allows comfortable headgear adjustment from
18.25"-19.75" (ages 1 to 3 yrs) in head circumference.


baby helmet infant headgear protection Baby Helmet
Actual Product In Case

  

Softtop for Toddlers Frequently Asked Questions

Q1. How do I  place an order?
A1.
All orders are placed online.  Simply create an account and enter your payment information.
 
Q2. Is my personal information shared or sold?
A2.
No, your personal information is for billing only and will NEVER be sold or shared. Even your email address is kept private.
 
Q3. What form of payment do you accept?
A3.
Our system accepts Visa, MasterCard and Bank Debit Cards.
 
Q4. How long does it take to process my order?
A4.
Your order is processed within 24 hrs from the time you placed it.  And you will receive your product within 3-5 business days within the continental United States. Overseas orders will take slightly longer. 
 
Q5. Do you ship outside the U.S. ?
A5.
Yes, the shipping time is slightly longer and postage rate is somewhat higher due to customs.  Please refer to the shipping rate chart.
 
Q6. Is my credit card information safe?
A6.
Yes, your credit card information is protected by a secure encrypted server.
 
Q7. what is your return policy?
A7.
If you change your mind after a purchase, just send the UNOPENED product back to SOFTTOP FOR TODDLERS, INC. within 7 days of purchase for a full refund. All opened packages will NOT be accepted.
 
Q8. what is cvv number?
A8.
CVV is an anti-fraud security feature to help verify that you are in possession of your credit card. For Visa/MasterCard, the three-digit CVV number is printed on the signature panel on the back of the card immediately after the card's account number. 

Visa/Mastercard
 

A 3-digit number in reverse italics
on the back of your credit card

Q9. Can I go to any retail outlets and purchase your product?
A9No, our product is only available online.
Visa & Master Cards Accepted: Acceptance Mark
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